Refund policy

Return & Refund Policy

We take great care to ensure that every handbag we send out is in perfect condition. Each product is personally checked and packed by our team before dispatch to ensure quality and satisfaction.

Since we do a thorough quality check before shipping and due to the nature of fashion/accessory items, we do not offer returns or refunds.

However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos, and we will be happy to resolve the issue.

Thank you for understanding and supporting small businesses like ours!